As a trusted advisor to clients in a variety of industries, Jeff brings insight and experience in optimizing business processes, customer experience, employee experience, and global operations. He brings a track record of leading transformational engagements for clients operating around the globe.

Jeff’s more than 25 years experience in outsourcing span a variety of industries and service lines. He has worked with more than 50 clients across the retail, travel, logistics, telecommunications, technology,  banking, and insurance industries.

He has managed engagements in customer service, finance and accounting, human resources, inside sales, digital transformation, and high volume transaction processing.

Jeff has extensive experience leading large organizations spread across multiple geographies.  He has seen first hand the value and impact of effective leadership development as a business differentiator and leverages his experience to help clients develop the best solutions to meet their employee development challenges.

Jeff earned his Bachelor of Science in Finance from Utah State University.